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Terms for your infiniwin account

Our Terms & Conditions set the account rules before you open the lobby, including eligibility, wallet use, session conduct, payment checks and how disputes are handled.

Malaysia account termsTouch 'n Go contextGrabPay wallet rulesBoost dan FPX checks

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How our terms apply in Malaysia

infiniwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions form the agreement between you and infiniwin when you create an account, enter the lobby, use your wallet, or contact support about account activity. They explain what details you must provide, how we may check payment records, when we may pause access,

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and what happens if account conduct breaches the rules. Eligibility is not the same in every place; it depends on local law and is available where local law permits. Payment names such as Touch 'n Go, GrabPay, Boost dan FPX appear here only to show how
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wallet rules connect with Malaysia account activity. By continuing, you accept that we may update terms, record acceptance time, and apply the latest version to future account actions.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Help with terms and account rules

If any clause is unclear, contact us before you continue with account activity. Our support team can explain where a rule appears, what document may be needed, and how a payment or…

Live chat for clause questions Use live chat when you need a quick explanation of account terms, wallet holds, verification steps, or session rules. We may ask for your account email and recent activity time to locate the relevant record.

Email for formal requests Send email when your request involves data changes, account closure, dispute material, or a copy of terms accepted on your account. Include the registered email so we can match the request correctly.

Wallet query channel For Touch 'n Go, GrabPay, Boost dan FPX matters, share the transaction time, amount, and reference shown by the payment provider. We use those details to check whether the terms on wallet handling apply.

ACCOUNT CARE

Data, cookies and account safeguards

Our terms explain how account data supports wallet checks, login protection, session records and support handling.

Account data use

The Terms & Conditions allow us to process registration details, login records, wallet actions and support messages so your account…

Cookie role

Cookies help confirm your session, keep selected settings, and reduce repeated checks during normal access.

Security checks

We may pause a login, payout request, or wallet action when activity looks inconsistent with the Terms & Conditions.

Record retention

Account, payment and chat records are kept for operational, dispute and legal needs.

Change requests

If your name, phone number, or payment detail is wrong, contact support with proof.

Terms updates

When we amend the Terms & Conditions, the current version applies from the stated date.

Terms questions before you join

These answers explain how the Terms & Conditions affect your account before and after registration. They cover eligibility, payments, data, access pauses, disputes and term changes. If your question depends on your account record, contact support with your registered email and any Touch 'n Go, GrabPay, Boost dan FPX reference involved.

You accept them when you create an account, continue after an update, or use account features governed by the terms. If you do not agree, do not continue with account activity.

Yes. Access depends on local law and is available where local law permits. We may ask for details or restrict access if your location, age status, or account record does not meet the terms.

The terms explain how we record wallet activity, match provider references, check mismatched payments and handle failed or delayed transactions. Keep your receipt until the account balance reflects the payment correctly.

Yes. We may update wording to reflect account flow, payment handling, security checks or legal needs. The current version applies from its stated date, and continued account use means acceptance.

We may pause access while checking identity, payment records, duplicate accounts, suspicious activity or a terms breach. Support will tell you what proof is needed and what part of the account is affected.

Contact support from your registered email and explain the exact detail that needs correction. We may request proof, then assess whether the record can be changed under the Terms & Conditions.

Use email for formal disputes and include your account email, date, transaction reference, game or table name if relevant, and a clear description. We check records against the Terms & Conditions before replying.

Terms for your infiniwin account

Help with terms and account rules

Data, cookies and account safeguards

Account data use

Cookie role

Security checks

Record retention

Change requests

Terms updates

Terms questions before you join

01 When do I accept the Terms & Conditions?

02 Does eligibility depend on where I am?

03 How do the terms cover Touch 'n Go, GrabPay, Boost dan FPX?

04 Can the Terms & Conditions change after I join?

05 What happens if my account is paused under the terms?

06 How can I request a correction to my account details?

07 Who should I contact about a dispute under the terms?

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